We know there is nothing more frustrating than the time and effort wasted being passed around an organization while trying to get connected to someone who can actually assist you with your question. At Gurobi, we treat support as a core part of our offering.
We provide direct access to optimization experts with PhDs and years of experience with commercial models. Visit our Technical Support Portal to submit support tickets, search our knowledge base and engage with our community.
Customers can engage online with the Gurobi community and express their opinions or expertise by commenting and voting on topics of interest in the forum. Click the button below to join the conversation.
There is a wide range of consulting firms around the world choosing Gurobi for use with their clients. We provide referrals to these 3rd party consultants on building models or applications which call Gurobi.
We are happy to connect you with training resources to meet your needs. We offer training both at events we put on ourselves as well as at those offered by third parties such as Abremod.
Still need support? We’re here to help. Visit our Contact Us page to see all the ways you can reach out to us directly.