Last update: September 20, 2018
|Introduction and General Terms ➤||Who are you? ➤|
|What personal data will you collect? ➤||How will you use the personal data and on what legal basis? ➤|
|When will you contact me? ➤||Will I be contacted for Marketing or Sales purposes? ➤|
|Will you share my personal data with anyone? ➤||What if I am under 16 years old? ➤|
|How long will you keep my personal data? ➤||Can I find out what you have and what other rights I have? ➤|
|Cookies Policy ➤||Trademarks ➤|
In order to provide you with the best experience, we sometimes need to collect information. This can range from when you set up an account on our website so you can download a free trial of our product, to our complying with US and International laws, as well as the General Data Protection Regulation (“GDPR”) of the European Union, to our keeping track of your email preferences so we only send you relevant emails.
Gurobi Optimization is committed to safeguarding your personal data. Whenever you provide such data, we are legally obliged to use your data in line with all laws concerning the protection of personal data.
Gurobi Optimization is in the business of helping companies solve their problems by providing an optimization solver and corresponding support. We also operate an online website,
Controller in the meaning of the GDPR is:
Gurobi Optimization, LLC.
9450 SW Gemini Dr #90729
Beaverton, Oregon 97008-7105
Phone: +1 713 871 9341
The representative of the controller who represents the controller in the European Union with regard to its respective obligations under the GDPR is:
When you participate in, access or sign up to any of Gurobi Optimization’s services, activities or online content, sign up for a webinar or training event, or create an account using Gurobi Optimization’s online registration system, we may receive personal data about you. This can consist of information such as your name, email address, telephone number, country of origin, company or university, job title as well as your registration and login data. If you do not provide those personal data to us, you cannot set up an account with Gurobi Optimization, cannot attend a webinar or training event and cannot use our products and services.
By submitting your details, you enable us to provide you with the services, activities or online content you select. The legal basis for such processing is Article 6(1)(b) GDPR since it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
When you visit the Website, we collect the following personal data from you:
The processing of this information and personal data is necessary for the purposes of providing you the content of our Website adequately, to personalize the information provided so it is most relevant to you and to ensure network and information security and to safeguard the Website from unauthorized access, attacks and damage to computer and electronic communication systems; these are legitimate interests pursued by Gurobi Optimization and thus the processing is lawful pursuant to Article 6(1)(f) GDPR.
If you do not provide your personal data to us when visiting our Website the use of our Website could be restricted or impossible.
Gurobi Optimization will use your personal data for a number of purposes including the following:
Gurobi Optimization DOES NOT collect or use personal data for automated decision-making or profiling.
Gurobi Optimization may contact you:
When you have set up an account with Gurobi Optimization or have signed up for a webinar or training event, we will only use your information for marketing or sales purposes, such as to let you know about educational webinars, training events, free product evaluations, satisfaction surveys, new product releases, or upcoming trade-shows we will be attending, where you have not chosen to object.
You have the right to object at any time to processing of your personal data for direct marketing purposes. Please address your objection to Gurobi Optimization or our representative at the contact details stated above.
We will keep your information and personal data confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Gurobi Optimization or within sales and support offices of subsidiaries or exclusive distributors located near you, such as Gurobi GmbH in Europe, Gurobi Korea, or October Sky in Japan. This sharing of your personal data with sales and support offices is necessary for the performance of the contract between you and Gurobi Optimization regarding the use of our products and services or in order to take steps at your request prior to entering into a contract pursuant to Article 6(1)(b) GDPR. However, sometimes Gurobi Optimization uses third parties to process your information on our behalf.
a. Gurobi Optimization enters into a controller - processor contract with such third parties and requires these third parties keep the information confidential and secure, to implement appropriate technical and organizational measures and that they do not use your personal data for their own business purposes, unless you have explicitly consented to the use of your personal data in this way.
b.When we collect personal data from you in the European Union we will transfer those personal data to Gurobi Optimization, LLC. located in the USA
c.When we collect personal data from you for the purpose of facilitating your attendance at a webinar or training event and we co-organize such webinar or training event together with another company or we invite speakers we share your personal data with such co-organizing company and the speakers in order to support us in organizing and conducting the webinar or training event, respectively (processing of personal data for the purposes of the legitimate interests pursued by Gurobi Optimization to efficiently organize and conduct webinars and training events based on Article 6(1)(f) GDPR).
If you are aged 16 or under, please get your parent/guardian's permission before you provide any personal data to Gurobi Optimization. Users without this consent are not allowed to provide us with personal data.
We will hold your personal data on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Gurobi Optimization, unless statutory retention obligations require a longer retention of your personal data.
You have the right to access your personal data pursuant to Article 15 GDPR and to request a copy of the personal data Gurobi Optimization holds about you and to have any inaccuracies corrected. For any further copies requested by you, we may charge a fee of $15 based on administrative costs. We may require you to prove your identity.
In addition, you have the following rights under the GDPR:
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
On Gurobi Optimization’s Website, cookies record information about your preferences and interests on www.gurobi.com, allow us to set up an account for you, and allow us to keep track of if you are logged in or not (to access your account).
If you wish to restrict or block web browser cookies that are set on your device, you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
It is important to note that if you change your settings and block certain cookies, this means that certain personalized features cannot then be provided and accordingly you may not be able to take full advantage of all of the websites' features.
Gurobi Optimization, LLC., Gurobi, and the Gurobi logo and design are registered trademarks or trademarks of Gurobi Optimization, LLC. All other company and product names are registered trademarks or trademarks of their respective holders, and are hereby acknowledged as such by Gurobi Optimization, LLC.
Data Protection Officer
9450 SW Gemini Dr #90729
Beaverton, Oregon 97008-7105 USA
privacy (at) gurobi.com
1. You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) or Article 6(1)(f) GDPR, including profiling based on those provisions. Gurobi Optimization shall no longer process the personal data unless Gurobi Optimization demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of you or for the establishment, exercise or defense of legal claims.
2. Where personal data are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.