Last update: February 26, 2015
|Introduction and General Terms ➤||Who are you? ➤|
|What information do you collect? ➤||How will you use the information? ➤|
|When will you contact me? ➤||Will I be contacted for Marketing or Sales purposes? ➤|
|Will you share my information? ➤||What if I am under 16 years old? ➤|
|How long will you keep my information? ➤||Can I find out what you have? ➤|
In order to provide you with the best experience, we sometimes need to collect information. This can range from when you set up an account on our website so you can download a free trial of our product, to our complying with US and International laws, to our keeping track of your email preferences so we only send you relevant emails.
Gurobi Optimization is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information.
Gurobi Optimization is in the business of helping companies solve their hardest problems by providing the best optimization solver possible, with outstanding support, and no-surprises pricing. We also operate an online website, www.gurobi.com. The URL www.gurobi.de redirects users to www.gurobi.com.
When you participate in, access or sign up to any of Gurobi Optimization’s services, activities or online content, sign up for a webinar, or create an account using Gurobi Optimization’s online registration system, we may receive personal information about you. This can consist of information such as your name, email address, country of origin, company or university, and Gurobi webpages visited.
By submitting your details, you enable us to provide you with the services, activities or online content you select, and personalize the information provided so it is most relevant to you.
Gurobi Optimization will use your personal information for a number of purposes including the following:
Where Gurobi Optimization proposes using your personal information for any other use we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.
Gurobi Optimization may contact you:
Gurobi Optimization will only use your information for marketing or sales purposes, such as to let you know about educational webinars, free product evaluations, satisfaction surveys, new product releases, or upcoming trade-shows we will be attending, where you have not chosen to opt-out.
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within Gurobi Optimization or within sales and support offices of subsidiaries or exclusive distributors located near you, such as Gurobi GmbH in Europe, Gurobi Korea, or October Sky in Japan. However, sometimes Gurobi Optimization uses third parties to process your information on our behalf. Gurobi Optimization requires these third parties keep the information confidential and secure, and that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
If you are aged 16 or under, please get your parent/guardian's permission before you provide any personal information to Gurobi Optimization. Users without this consent are not allowed to provide us with personal information.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Gurobi Optimization.
You have the right to request a copy of the personal information Gurobi Optimization holds about you and to have any inaccuracies corrected. We charge $15 for information requests and require you to prove your identity with 2 pieces of approved identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
On Gurobi Optimization’s website, cookies record information about your preferences and interests on www.gurobi.com, allow us to set up an account for you, and allow us to keep track of if you are logged in or not (to access your account).
If you wish to restrict or block web browser cookies that are set on your device, you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
It is important to note that if you change your settings and block certain cookies, this means that certain personalized features cannot then be provided and accordingly you may not be able to take full advantage of all of the websites' features.
Gurobi Optimization, Inc., Gurobi, and the Gurobi logo and design are registered trademarks or trademarks of Gurobi Optimization, Inc. All other company and product names are registered trademarks or trademarks of their respective holders, and are hereby acknowledged as such by Gurobi Optimization, Inc.
Data Protection Officer
3733-1 Westheimer Road, #1001
Houston, Texas 77027 USA
privacy (at) gurobi.com