your always-on agent
Gurobot
Need help troubleshooting your model or generating code snippets? Have questions about your license or optimization best practices? Gurobot’s got you covered. Simply log in to your Gurobi User Portal to get started.
your always-on agent
Gurobot
Need help troubleshooting your model or generating code snippets? Have questions about your license or optimization best practices? Gurobot’s got you covered. Simply log in to your Gurobi User Portal to get started.
your always-on agent
Gurobot
Need help troubleshooting your model or generating code snippets? Have questions about your license or optimization best practices? Gurobot’s got you covered. Simply log in to your Gurobi User Portal to get started.
The Answers You Need, Fast.
Developed within the Gurobi AI Innovation Lab and embedded in the Gurobi User Portal, Gurobot delivers fast, reliable answers—helping you troubleshoot, model, and optimize more efficiently.
Troubleshoot problems as soon as they arise—no need to wait in line.
Gurobot FAQs
How is Gurobot different from existing support channels?
Gurobot provides instant support responses and serves as the default entry point for assistance, allowing users to easily escalate a conversation into a pre-populated support ticket for human assistance when needed. It also unifies access to Gurobi resources, eliminating the need to navigate multiple systems.
Who can use Gurobot? Is it free?
All Gurobi Portal users can access Gurobot. Simply log into your Gurobi User Portal and accept the usage terms. If you don’t have an account, you can create one at no cost. Usage of Gurobot is free of charge.
Is my data safe with Gurobot?
Yes. Gurobot is deployed on the Gurobi Cloud Services platform hosted on AWS. Data exchanged with Gurobot is encrypted on the wire and at rest. For more information, please refer to our privacy policy and terms of service.
Can Gurobot answer any optimization-related questions?
Gurobot specializes in the use cases listed above, but is able to respond to a broader set of questions. It has restrictions on response complexity and size, as well as daily usage, built in. While it will help you with optimization modeling, it might not be able to translate a large model to gurobipy.
I have used Gurobot as a custom GPT before. What will happen to it?
We have moved the new Gurobot over to its new home, the Gurobi User Portal. This was necessary to enable a number of the enhancements listed above. The previous Gurobot and its two siblings will not receive any further updates. They continue to be available for now, but will be retired over time.
Gurobot FAQs
How is Gurobot different from existing support channels?
Gurobot provides instant support responses and serves as the default entry point for assistance, allowing users to easily escalate a conversation into a pre-populated support ticket for human assistance when needed. It also unifies access to Gurobi resources, eliminating the need to navigate multiple systems.
Who can use Gurobot? Is it free?
All Gurobi Portal users can access Gurobot. Simply log into your Gurobi User Portal and accept the usage terms. If you don’t have an account, you can create one at no cost. Usage of Gurobot is free of charge.
Is my data safe with Gurobot?
Yes. Gurobot is deployed on the Gurobi Cloud Services platform hosted on AWS. Data exchanged with Gurobot is encrypted on the wire and at rest. For more information, please refer to our privacy policy and terms of service.
Can Gurobot answer any optimization-related questions?
Gurobot specializes in the use cases listed above, but is able to respond to a broader set of questions. It has restrictions on response complexity and size, as well as daily usage, built in. While it will help you with optimization modeling, it might not be able to translate a large model to gurobipy.
I have used Gurobot as a custom GPT before. What will happen to it?
We have moved the new Gurobot over to its new home, the Gurobi User Portal. This was necessary to enable a number of the enhancements listed above. The previous Gurobot and its two siblings will not receive any further updates. They continue to be available for now, but will be retired over time.
Gurobot FAQs
How is Gurobot different from existing support channels?
Gurobot provides instant support responses and serves as the default entry point for assistance, allowing users to easily escalate a conversation into a pre-populated support ticket for human assistance when needed. It also unifies access to Gurobi resources, eliminating the need to navigate multiple systems.
Who can use Gurobot? Is it free?
All Gurobi Portal users can access Gurobot. Simply log into your Gurobi User Portal and accept the usage terms. If you don’t have an account, you can create one at no cost. Usage of Gurobot is free of charge.
Is my data safe with Gurobot?
Yes. Gurobot is deployed on the Gurobi Cloud Services platform hosted on AWS. Data exchanged with Gurobot is encrypted on the wire and at rest. For more information, please refer to our privacy policy and terms of service.
Can Gurobot answer any optimization-related questions?
Gurobot specializes in the use cases listed above, but is able to respond to a broader set of questions. It has restrictions on response complexity and size, as well as daily usage, built in. While it will help you with optimization modeling, it might not be able to translate a large model to gurobipy.
I have used Gurobot as a custom GPT before. What will happen to it?
We have moved the new Gurobot over to its new home, the Gurobi User Portal. This was necessary to enable a number of the enhancements listed above. The previous Gurobot and its two siblings will not receive any further updates. They continue to be available for now, but will be retired over time.
Future outlook
What's Next?
Gurobot is part of a broader initiative, Gurobi Intelligence—focused on bringing smarter, AI-driven tools to support your optimization journey. While Gurobot focuses on support, future tools will help you work more efficiently across the entire optimization workflow. It’s all about making powerful decisions easier, with optimization at the core.
Future outlook
What's Next?
Gurobot is part of a broader initiative, Gurobi Intelligence—focused on bringing smarter, AI-driven tools to support your optimization journey. While Gurobot focuses on support, future tools will help you work more efficiently across the entire optimization workflow. It’s all about making powerful decisions easier, with optimization at the core.
Future outlook
What's Next?
Gurobot is part of a broader initiative, Gurobi Intelligence—focused on bringing smarter, AI-driven tools to support your optimization journey. While Gurobot focuses on support, future tools will help you work more efficiently across the entire optimization workflow. It’s all about making powerful decisions easier, with optimization at the core.
