Join us for a special webinar live from the Gurobi Decision Intelligence Summit in Las Vegas.

Microsoft transformed its cloud supply chain through the Intelligent Fulfillment Service (IFS), a production system that integrates machine learning, mathematical optimization, and generative AI to coordinate hyperscale fulfillment decisions across cloud demand, server supply, and data center capacity. IFS reduces end-to-end cycle times by more than 50% and delivers hundreds of millions of dollars in annual savings, while mitigating tariff exposure through cost-aware decision making.

Central to IFS is an LLM-powered assistant based on the OptiGuide framework, enabling planners to interact with the optimization system using natural language. It provides real-time explanations and scenario analysis, building trust in the underlying algorithms, compressing decision cycles from days to minutes, and reducing fulfillment team workload by 23%.

Recently honored with the 2026 INFORMS Franz Edelman Award, Microsoft's work has been featured in Harvard Business Review and Gartner.

Speakers:

• Kayla Kummerlowe, Senior Data Scientist

• Ishai Menache, Partner Research Manager, Microsoft Research

• Konstantina Mellou, Principal Researcher